Telephone: (GB Code) + (0) 1202 55 74 14
Fax: (GB Code) + (0) 1202 55 61 56
Email: english@anglo-continental.com

Adult Transfer Services
on arrival and departure

Click here to go to Young Learners' and Vacation Students Transfer Services

London - Bournemouth - London
Our Representatives are at London Heathrow Airport to assist our students on the Sunday before each published entry date.

Security Procedure
You will never be asked by our representative/driver to make any additional payments. Do not give your student reference number to anyone. Our representative/driver will quote your student reference number to you - please make sure it is correct before accepting the transfer.

Do not accept an airport transfer from anyone except our authorised representative/driver who has quoted your student reference number.

You can recognise our representatives by the signs they carry:

With their assistance, there are four ways in which you can travel to and from Bournemouth for your course. Click on your choice for full details:

Additional Information for Transfers B and C only

Reservation
These transfers must be booked not less than 10 days before the date of arrival, stating:

• name and address
• student reference number
• date of arrival
• time of arrival
• flight number
• airport of departure
• airport of arrival
• details of connecting flight if applicable

For Transfer A - Public Coach Transfer, reservation is not possible.

Coach Services
For the latest information on public coach services, including timetables and prices, you can visit the following websites:

National Express Coach Services : www.nationalexpress.com

Luggage Identification
We advise you to place the school's labels on your luggage for easy identification and for recognition by our staff.

Luggage Allowance
If your luggage consists of more than one piece (plus hand luggage) or is a non-standard shape or size, it is important that you advise us in advance.

Please note that airlines apply different luggage restrictions (i.e. size, weight, contents and number of items). We advise you to check with the airline before your son/daughter travels.

Cancellation
Notice of cancellation of a transfer must be received by the school not less than 72 hours before the scheduled meeting time (Saturdays and Sundays not included). If such notice is not received at least 72 hours before the service is due to be provided, we incur obligations to the transport companies.Cancellation charges are therefore payable as follows: if notice is received 24 - 72 hours before the service is due to be provided (not including Saturday and Sunday), 25% of the charge becomes due. If less than 24 hours' notice is received, the full charge is due.

Liability and Insurance
We cannot accept responsibility for any delay in scheduled services, or if any service cannot be provided as specified, or for any loss, damage or injury to students or their property during travel. We advise you to take out personal insurance to cover yourself against these risks.

Payment
Payment for transfers must be made before the date of provision of the service or, failing this, on the day of arrival at the school. Any additional charges not paid at the time of reservation must also be paid on arrival at the school.

Emergency Telephone Numbers
In the case of an emergency during your transfer please contact the emergency telephone number stated in your confirmation of enrolment letter.

Fuel Surcharge
If a transport company levies a surcharge because of an increase in the price of fuel, the additional cost will be charged to you.

Young Learners' transfers
Public coach transfer
Anglo-Continental coach
transfer
Reception and transfer by car
Transport in Bournemouth